Make a Referral
How to make a referral to Royal Oaks Hospital
For initial intake assessment, call Royal Oaks admissions staff at 800-456-2634.
Initial calls are broken into two parts: First, we will ask several questions regarding admitting criteria, patient medical history and current circumstances. (It’s important that we speak to the person’s legal guardian.) Second, a call will be returned by the admissions counselor once the admitting psychiatrist has reviewed the information and determined if an admission is warranted.
Depending on pre-authorization requirements, our admissions staff will contact you as soon as possible (generally within 45 minutes to an hour) to advise you of admission status.
Case managers or clinical staff will make initial contact within one business day after admission. (Any special requests need to be made at this time.)
Case managers will be the liaison between you and the treatment team. (If you want to speak with the therapists or doctors, please make your request known for scheduling).
Case managers will keep you updated on the progress of your client/family member at least once a week or following changes during the treatment process. You are welcomed and encouraged to call the case managers as often as needed to check on the patient’s status.
Discharge summaries are available upon request.
Transportation may be obtained for clients to and from Royal Oaks Hospital as availability allows. As always, our community relations staff is available 24 hours a day, 7 days a week to help aid in ensuring your needs as a referral or family member are being met. To contact the director of community relations, please call 660-647-9921 Ext. 208.