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Compass Health Network

DISCLAIMER:  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.  All the above categories exclude text message originator opt-in data and consent; this information will not be shared with any third parties.

Compass Health Network – Website Cookie & Tracking Privacy Policy

At Compass Health Network, we want you to know how our website uses cookies and other tracking tools. We keep things simple, clear, and respectful of your privacy.

Why We Use Cookies

Cookies are small files saved on your device when you visit our website. They help the site work better for you. Some cookies are required so the website can function. Others help us learn how people use the site so we can make improvements.

Our cookies do not store your name or any personal or health information.

Types of Cookies We Use

1. Necessary Cookies

These cookies are needed for our website to work the right way. Without them, some pages or features may not load correctly.

2. Optional or Performance Cookies

These cookies help us understand how visitors use our site. For example, we may learn which pages people visit most, or what features are helpful. This information is always collected in a way that does not identify who you are.

We use tools like Google Analytics to collect this anonymous traffic information. If you block Google Analytics cookies, you can still use our website normally, but we will not be able to use your visit to help improve the site.

3. Cookies From Videos or Other Features

Some videos or tools on our site (such as YouTube) may place their own cookies on your device. These may help show you more relevant content, but they do not share your identity with us.

What Information Is Collected

While you browse our site, our system may automatically record basic technical information, such as:

  • The domain or internet service provider you used
  • The date and time you visited
  • The page you came from before visiting our site
  • Your browser type
  • Your computer or mobile operating system
  • This information does not tell us who you are. It is used only to keep our site secure and to help us improve it.

How Cookies Help You

Cookies can:

  • Remember your preferences
  • Make the website load faster
  • Help us understand what information is most helpful
  • Improve the videos and tools you see on the site

If you reject cookies through your browser settings, some parts of the site may not work as well, but you can still access most of the content.

Your Choice

You have full control over cookies. Your browser can be set to accept, block, or delete cookies. Most browsers explain how to do this in the Help section.

If you choose to allow cookies, we will never connect them to your personal or health information, and we do not allow other companies to use our cookies for their own purposes.

If You Contact Us by Email

If you send us an email, it may include your email address and any information you choose to share. Email is not always secure, so please send only the information needed for us to respond to your question.

UPDATE FOR MONDAY – JANUARY 6, 2025

To prioritize safety due to incoming weather, all Compass Health Network clinics will be closed on Monday, January 6th. Behavioral Health Crisis Centers and residential locations will remain open as usual, virtual therapy appointments will continue as scheduled.  If you have an appointment scheduled for January 6th, a Compass employee will be calling you to discuss your appointment.

If you have any questions or need to reschedule an appointment, please call 844-853-8937. If you or someone you care about is experiencing a behavioral health crisis, call 988 to connect with a professional counselor. Support is always available. Thank you for your understanding.