Dental Office Update

Compass Health Dental clinics are following the recommendation of the American Dental Association, to only provide essential dental services during the current Coronavirus (COVID-19) pandemic.

Our dental locations are OPEN; please call 844-853-8937 for appointment availability. 

If you need treatment for a dental emergency and/or if you are in pain, our team is here to help and can provide treatment. Please call for an appointment or more information.

Letter from Dental Staff

May 12, 2020
Dear Compass Dental Patients,  

We hope this letter finds you all happy and healthy!  All of us here at Compass Dental are so excited to get back to work and see our patients that we have missed so much!

While we are so anxious to get back into our daily routine, Compass feels strongly that it is of the upmost importance to exercise extreme caution with our return to dentistry as we want to ensure all patients and team members are safe.  Compass Dental is still here for our patients!  Throughout the COVID-19 Pandemic, Compass has been operating on an emergent basis for our patients.  Please know that if you have any emergent need whatsoever, we do not want you to hesitate to reach out to us!   Our skilled team of assistants and doctors will discuss your symptoms and make the appropriate recommendations for your specific needs.  

We have worked diligently to establish the safest measures possible to treat our patients.  In our efforts to provide this standard of care, many things around the office have changed since we have last seen you!  We wanted to take an opportunity to review those things with you.  

Upon Arrival: Compass Dental will have a team member stationed at the entrance of the dental clinics to greet all patients and their guests.   They will review a questionnaire with you that covers the possibility of any exposure and/or symptoms, take your temperature and provide you with a mask to wear throughout the building.  Unfortunately, at this time, Compass Dental will only be allowing the patient that is to be treated or an essential guardian to the patient, in the operatory.  If the guest is an essential guardian, they too must be screened, and their temperature must be taken and recorded as well.  We are sorry for any inconvenience this may cause but want to make sure that every person who enters the building, including our own employees, are prescreened.  

Registration/Paperwork: When possible you will be seated promptly in the dental operatory to complete your registration paperwork.   If we do not have a space available upon your arrival; you may be asked to return to your vehicle to complete your paperwork.   In order to practice safe social distancing measures with the most sanitary environment possible, we have temporarily closed our waiting rooms.  

Prior to Procedures:  A member of our dental team will direct you to a handwashing station and ask that you thoroughly wash your hands.  For those clinics that do not have a handwashing station available, they may provide you with hand sanitizer to utilize in lieu of soap and water.  You will also be asked to swish with a preprocedural oral rinse to help combat the spread of any germs.  

During Procedures:  At your dental appointment you will find that our dental team will be wearing more PPE (Personal Protective Equipment) than normal.   This may include N95 masks, face shields, head caps, and surgical gowns.   Compass has also invested in state-of-the-art equipment to help combat aerosolization throughout the office including HEPA Air Purifiers, Extraoral Suction, and devices to help with intra-oral suction.  

Scheduling:  As previously mentioned we are still seeing any patient that has an emergent need.   Our current goal is to slowly start seeing patients again for elective treatment in June, limiting procedures to those that create little to no aerosol.   This will be a trying time as we have had to cancel numerous patients over the past several weeks who have waited so patiently for their original appointment.  In addition to reappointing those patients, we have new obstacles such as the need for elongating our regularly scheduled appointments to allow for new infection control policies and procedures.  We are also unable to house as many patients at one time in the dental suite as we did previously.  Due to those circumstances we kindly ask for your patience as we get everyone back on track to completing their dental treatment!  

Lastly, we wanted to thank you for being so understanding in such uncertain times.  This has been such an unprecedented time in all our lives, and we are so grateful to our patients.  Our top priority is your oral health and providing care to you in the safest environment possible! 

Sincerely, 
Your Compass Dental Team