Royal Oaks Hospital

COVID-19 Update as it impacts Royal Oaks Hospital in Windsor

Unfortunately, the Coronavirus (COVID-19) is beginning to be found in several areas of the United States, now including multiple communities and counties across Missouri. At Royal Oaks Hospital in Windsor, we have implemented several measures and processes to help mitigate exposure to our patients and staff. This includes a rigorous infection control program with increased amounts of staff training and education to identify exposure risks, an intensive effort to improve on personal hygiene and frequent disinfection of our hospital, and utilization of precautionary devices such as face masks to be worn by all staff and those patients who may be considered at risk of having a respiratory illness. Royal Oaks Hospital is following recommendations provided by Missouri Department of Health, Center for Disease Control (CDC) and World Health Organization (WHO). Our hospital leadership team is closely monitoring the rapidly changing COVID-19 situation and modifying our protocols accordingly so that we can ensure our staff are using the most current information to guide us in our hospital operations.

Because we know this virus has the ability to spread rather quickly, we have implemented some very specific changes and protocols to our operations that are targeted at reducing exposure risks to our patients. Those changes include the following:
  • We have implemented a new admission screening review process targeted at reducing exposure risks and diverting individuals with current fever, sore throat/coughing or other respiratory disorders to psychiatric units located in a medical/surgical hospital.
  • We have provided a considerable amount of education and training to our team to identify and isolate patients that might be at-risk of the virus. We will make our best efforts to contain any outbreak that might occur in our hospital.
  • In an effort to reduce exposure risk, we have made the difficult decision to cancel all family visits and move to increased telephone and video communication between family and patients of the hospital. We will continue to do family therapy on a limited basis or via telehealth or telephone.
At Royal Oaks Hospital, providing safe and high-quality behavioral health services is our top priority. It is our goal to remain fully operational for those who need our services during this challenging period of time. If you have any specific questions, we encourage you to contact our Intake Department by calling (800) 456-2634 and we will be happy to speak with you and answer your questions.

Services Offered

black arrowBehavioral Health

- Psychiatric Inpatient Services

- Psychology Services

As a proven leader in the field of behavioral health, Royal Oaks Hospital stands ready to serve all acute behavioral health care inpatient needs for children, adolescents and adults 24 hours a day, 7 days a week. Our experts continually strive to set the standards in patient safety and are committed to providing the highest quality of care to you and your loved ones. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day.

Royal Oaks Hospital is a newly renovated, state-of-the-art, 54-bed behavioral health care facility. Together, our multi-disciplinary team of Adult and Child/Adolescent Psychiatrists, Psychologists, Nurse Practitioners, Nurses, Social Workers, Expressive Therapists and Education Specialists create a nurturing and inviting atmosphere which encourages both healing and growth. Patients and families can be assured through our academic training programs including an affiliation with the University of Missouri, that our providers are educated in the latest in medical, nursing and psychosocial behavioral health services. Royal Oaks Hospital’s objective upon admission is to properly assess each individual to ensure they receive the treatment they need in the least restrictive and most cost-effective environment.

Treatment is individualized and tailored to each person’s unique needs. Upon admission, most individuals complete a multi-structured assessment which includes a medical examination, laboratory work, psychiatric evaluation, psychological testing and a psycho-social history and evaluation. Our ultimate goal is to provide a solid foundation of support and clinical expertise in the safest environment possible before transitioning patients back into the community as they pursue the next phase of their recovery, healing and overall wellness in an outpatient setting of their choice.

Royal Oaks Hospital is:

  • Licensed by: Missouri Department of Health and Senior Services
  • Accredited by: The Joint Commission
  • Certified by: Centers for Medicare/Medicaid (CMS) for participation in the Medicare and Medicaid programs
  • Approved: TriCare, Medicare, Medicaid, Medicaid MC+ and most commercial insurance, HMP/PPO plans.
307 N Main St, Windsor, MO 65360, USA
800-456-2634

Oakwood Hospital opened its doors in 1987 in Windsor, Missouri, with 41 beds.

Under new ownership and a complete restructuring of management and clinical ideology, it became Royal Oaks Hospital in October 1992.

On July 1, 2004, the hospital became a part of the Compass Health Network, allowing the organization to provide a continuum of care to the people and communities we serve.

Q: How long is a typical stay at Royal Oaks Hospital?
A: Each patient undergoes a multi-structured assessment phase shortly after admission. Using the resulting data, the treatment team formulates an individualized treatment plan that addresses the patient’s strengths, needs, abilities and preferences. The length of stay is based on the patient’s ability to meet the short-term goals set forth by the psychiatrist and other members of the treatment team.

Q: Why is the stay so short?
A: As an acute-care hospital, Royal Oaks works to stabilize rather than resolve behaviors. Before our patients leave, a case management professional can help family members schedule followup appointments with an outpatient therapist close to the patient’s home.

Q: Is transportation available?
A: Transportation is available upon request; however, we have limited resources. We will try to accommodate anyone in need of these services, but sometimes it may be more suitable and timely for the referral source or family member to transport a patient.

Q: What ages do you accept for treatment?
A: We are a 54-bed hospital consisting of secured and separate units:
Pre-adolescents (up to age 12)
Adolescents (ages 13-17)
Adults (18 and older)

Q: What insurance do you accept?
A: We accept most insurance, except adult Medicaid for individuals 21 years or older and younger than 65 years. Our Admissions Department can review insurance questions with you.

Q: Do you have to share a room with someone?
A: All rooms are semi-private rooms.

Q: Are patients allowed to have visitors during their stay?
A: Each unit has designated visitation days and times as well as predetermined hours during the day when phone calls can be made and/or received.

Q: Does Royal Oaks Hospital have a detox program?
A: We are a dual-diagnosis program and provide detox services; however, this is not considered a long-term program, and the admitting psychiatrist can require a potential patient be cleared as medically stable before being admitted. Although medications may be prescribed to help with the symptoms of detox, drugs like methadone or Suboxone are not utilized.

  1. This site is not monitored 24 hours a day, 7 days a week. This page is not a place to seek medical advice for yourself or others. Any health emergencies should be dealt with by calling 911. To access Royal Oaks Hospital services, call 800-456-2634.
  2. This page is not a place to seek medical advice for yourself or others. Any health emergencies should be dealt with by calling 911. To access Royal Oaks Hospital services, call 800-456-2634.
  3. Terms of Use. This website with its home page in the domain “royal-oaks-hospital.org” (the “Website”) is a complimentary information service offered by Royal Oaks Hospital at no charge to users of the World Wide Web, with the express condition that these users agree to be bound by the terms and conditions set forth in this User Agreement. Royal Oaks Hospital reserves the right to change these terms and conditions any time. Use of this Website constitutes your acceptance of all of the following terms and conditions.

Disclaimer Statement

The Royal Oaks Hospital website is for informational purposes only and is not meant to serve as medical advice or to replace consultation with your physician or mental health professional.

Use of Royal Oaks Hospital’s website and social media constitutes an agreement by the users not to hold Royal Oaks Hospital or any of its employees or officers liable or responsible for information posted to blog or social media comments by persons or entities not associated with Royal Oaks Hospital.

You acknowledge that the information on the Website is provided “as is” for general information only. It is not intended as medical advice, and should not be relied upon as a substitute for consultations with qualified health professionals who are familiar with your individual medical needs.

Limitation of Liability

You agree that you will hold harmless Royal Oaks Hospital and its officers, directors, employees, and volunteers from all claims arising out of or related to your access or use of, or your inability to access or use, this Website or the information contained in this Website or other websites to which it is linked. This includes, but is not limited to, information or materials viewed or downloaded from this Website or another website to which it is linked that appear to you or are construed by you to be obscene, offensive, defamatory, or that infringe upon your intellectual property rights. In no event will Royal Oaks Hospital or the contributors of information to this Website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Endorsements

You acknowledge that the opinions and recommendations contained in this Website are not necessarily those of Royal Oaks Hospital or endorsed by Royal Oaks Hospital. Royal Oaks Hospital may provide links on the Website to other websites which are not under the control of Royal Oaks Hospital. In general, any website which has an address (or URL) which does not contain “Royal Oaks Hospital” is such a website. These links are provided for convenience of reference only and are not intended as an endorsement by Royal Oaks Hospital or the organization or individual operating the website or a warranty of any type regarding the website or the information on the website.